The hottest Sany pumping service has only a starti

2022-08-15
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Sany pumping: service has only a starting point, no end point

Sany pumping: service has only a starting point, no end point

China Construction machinery information

Guide: January 8, 2013, is a day I will never forget. Because on this day, it makes me understand what service is and how to become a qualified Trinity service engineer. That day, it was time for dinner. The master said that he was a little uncomfortable today. Maybe he had a fever

January 8th, 2013 is a day I will never forget. Because on this day, it makes me understand what service is and how to become a qualified Trinity service engineer

that day, it was time for dinner. The master said that he was a little uncomfortable today, maybe he had a fever, and he wanted to go to the hospital. So I went to the hospital with my master. I took my temperature, which was more than 39 degrees. I had to hang water. At that time, I was startled and thought that when I went to the service today, the master was all right. Why did he burn so badly. The master may have seen through what I was thinking. He said to me, "as a service staff, if the customer's equipment is not repaired today, how can the customer work and how can we create value for the customer..."

in this way, I was talking about service with the master. Suddenly, the master rang. The number was called by the enterprise control center, and the complete circulation feedback from cellulose to printing object had been carried out. A drag pump of a customer in Huangshan showed that the main system had no pressure and could not pump concrete

hung up, and the master hurried back to the customer. After understanding, the equipment suddenly had no pressure, and the concrete was still in the pump pipe. Without saying anything, the master pulled out the infusion needle in his hand and had to rush to the customer. I quickly grabbed him and said, "master, I'll go. You're having a fever!" But he said, "I don't trust you to go alone, and it's troublesome for the concrete to solidify." He couldn't listen to what I said and put forward a series of solutions, so we went to the customer's construction site together

about 40 minutes later, we arrived at the construction site. The customer shook the master's hand excitedly and said, "Luo Gong, thank you for coming so quickly so late. I'm relieved. Look, a truck of concrete is about to be hit. Don't block the pipe.". The master checked the equipment while listening to the customer talking about the cause of the matter

it is normal to hold the pressure, check the pressure and measure the electromagnet voltage. The master told me that there were only two possibilities: one was the internal leakage of the main oil pump, the other was the internal leakage of the main overflow valve. After inspection, it was confirmed that it was the internal leakage of the main overflow valve. At this time, the master suddenly asked me, what would you do if this happened! I said I would replace the main overflow valve, and he smiled. If it was to be replaced, you should go to the warehouse to get the accessories. When you get the molecular CA10 (PO4) 6 (OH) 2, the pipeline will be blocked long ago. As the master spoke, he began to dismantle the corresponding work. The temperature rise of the former was much lower than that of the latter valve block. Although it is about minus 1 degree now, I can clearly see the sweating on his forehead due to illness

the master said to me as he removed it, took out the spring in the valve, and then put seven coins in it, so that the concrete can be pumped in an emergency. After a trial run, the concrete can be pumped as expected. Later, after explaining the situation to the customer, my master and I returned to the warehouse to get the accessories, so that the equipment returned to normal

when saying goodbye, the customer took Luo Gong's hand and said excitedly, "Luo Gong still has a way, otherwise, it must be blocked, brother, it's hard", while the master said, "this is what we should do.". Yes! This is the most simple sentence of Sany people facing customers. Although it is simple, it is so great

on the way back, I held the dizzy master and asked him, why don't you say you have a fever and can't go? He smiled and asked me, "do you know why everyone says Sany's service is the best?" I shook my head, and he said, "that is, we always put customers first in our hearts. There is only a starting point for service, and there is no end. Looking at the reassuring expression of customers, we are satisfied." at this time, I can't say anything. Back in the hospital, the master soon fell asleep. I know that he is too tired

yes, service has only a starting point, but no ending point. After this little thing, master let me understand a lot of truth. I think I will keep going like this, not for anything else, just for my heart. Thank you, master. Thank you, Sany. I will learn from you. I will stick to it. There is only a starting point, there is no end

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