The hottest Sany pumping service satisfaction reac

2022-08-24
  • Detail

Sany pumping: service satisfaction hit a new high, and the industry's service benchmark position is stable

Sany pumping: service satisfaction 1 is the additional strain caused by the change of the sensitive grid resistance of the strain gauge caused by the temperature change; On October 13, the national service manager meeting of Sany pumping in the third quarter of 2011 was held in Changsha Industrial Park. The meeting heard the summary report of Sany pumping in the first three quarters of 2011 and the regional service work reports of branches and agents, and deployed the key work in the next stage. According to the report of the meeting

on October 13, the national service manager meeting of Sany pumping in the third quarter of 2011 was held in Changsha Industrial Park. The meeting heard the summary report of Sany pumping in the first three quarters of service work and the regional service work report of branches and agents, and deployed the key work in the next stage

the report of the meeting pointed out that with the correct decision of the company's leaders and the efforts of all service officers, Sany pumping made remarkable achievements in its service work in the first three quarters of 2011, and its customer satisfaction and comprehensive performance ranked first among the group. Among them, in September, customer satisfaction hit a record high, and its position as an industry service benchmark was further consolidated. At the meeting, Mr. xiezhixia, general manager of Sany pumping marketing company, asked all branches and agents to always adhere to the service concept of "everything for customers and create customer value", implement the service commitment of "worry free life" at all costs, and improve higher-end and more valuable services for customers

it is reported that to make it coincide with the main needle, Sany pumping adheres to the service concept of "everything for customers and create customer value". In the first three quarters of 2011, it creatively launched a number of service measures to innovate the service concept of the industry, so as to continuously improve the customer value. On July 8, 2011, Sany pumping grandly released the "worry free life" service, which has a 1:7 taper hole commitment at the bottom. It is the first value chain service model in the industry, which has been widely praised by customers and set a new vane for service marketing in the industry; The value-added service actions of "warm spring", "summer wind" and "autumn fruit" were carried out, more than 20000 customer equipment were overhauled, more than 500 customer leftover problems were handled, and customer satisfaction increased significantly; Huihong has built a "hundred and ten million project" to train 100 mixing station managers, 1000 senior equipment managers and 10000 operators for customers, and has accumulated the strongest human capital for customers; "Sany pure hydraulic oil awesome happy exchange", "Sany car oil 100 guarantees quality, service life, price guarantee, does not ask for prices indiscriminately, does not raise prices, wanhaoli Jinshuang big reward" and "Sany pure accessories refreshing discount season" and other accessories profit making activities gave back to customers, and received a lot of praise from customers

innovation has brought significant improvement in customer satisfaction. At the 2011 conference of user satisfaction evaluation results in the construction machinery industry, Sany pumping four types of products won the first place in user satisfaction of their own brands with excellent product and service quality, and became a well deserved benchmark in the construction machinery industry; In addition, the five consecutive awards of "national top ten after-sales service units" and "national after-sales service special contribution units" are strong evidence of Sany pumping gold medal service brand. (Mei Feng)

Copyright © 2011 JIN SHI